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Hotel · Mexico City · Federal District

Hotel Gillow

A 4-star hotel in the heart of Mexico City's historic center, a short walk from Francisco I. Madero Avenue and the Zócalo.

  • Central historic-center location
  • Retro-style atrium and cozy lounges
  • On-site restaurant and bar
8.5 Great 571 reviews Booking.com 8.5 · 571 reviews

About

Hotel Gillow

Hotel Gillow sits on the corner of Isabel La Catolica and 5 de Mayo, about a five-minute walk from Francisco I. Madero Avenue and the Zócalo, Mexico City's main square. The building's retro character is a recurring highlight for guests, with a handsome atrium and relaxed seating areas that invite you to slow down.

Inside, you'll find a restaurant and bar, a 24-hour front desk, currency exchange, and paid airport shuttle. Rooms include flat-screen TVs and parquet floors, and some come with balconies. A buffet breakfast is available each morning, and the staff consistently earn praise for their friendly, accommodating service.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Exceptional staff — Guests repeatedly highlight the friendly, accommodating team, from check-in to daily housekeeping.
  • Prime historic-center location — Just minutes from the Zócalo and Francisco I. Madero Avenue, with easy access to the bus station and Centro.
  • Characterful retro atmosphere — The beautiful atrium and cozy seating areas create a distinctive, inviting space that guests love.
  • Good value for the class — Rooms are rated highly, and guests feel they get solid quality for the price.
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Worth weighing

4 to weigh
  • Check-in window is limited — Check-in is only available from 15:00 to 20:00, so plan your arrival accordingly.
  • Some rooms may be compact — While ratings are strong, a few guests found the rooms smaller than expected for the price.
  • No pets allowed — The hotel does not accommodate pets, so plan for alternative care if traveling with an animal.
  • City-center noise possible — The central location, while convenient, may come with street noise typical of a busy historic district.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard King Room

  • 1 King-size bed,1 Double bed,2 Double beds

King Suite

  • 1 King-size bed

Deluxe Family Room

  • 2 Single beds or 1 Queen-size bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Essentials

  • Wi-Fi
  • 24-hour reception
  • No smoking on site
  • Lift

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Welcome drink

Services

  • Currency exchange
  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Grocery shopping service
  • Fax/Photocopying

Room & Comfort

  • Flat-screen TV
  • AM/FM alarm clock
  • Cots
  • Parquet floor
  • Allergy-free rooms

Accessibility & Safety

  • Rooms/ Facilities for disabled
  • 24-hour security
  • Safe deposit box
  • Key card access
  • Smoke detectors
  • Fire extinguishers

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.5
Great 571 reviews

Guest-rated 8.5/10 from 571 reviews

Booking.com · 8.5 · 571 reviews
8.5Verified guest

“A beautiful and wonderful hotel, I loved its very central location near the Zocalo, the heart of Mexico City, with easy access to historic sights and famous restaurants. I had a really good stay.”

8.5Verified guest

“Service was great and the food was excellent. They offer free Wi-Fi, which let me work from anywhere in the property.”

8.5Verified guest

“The location was ideal for exploring Mexico City, right next to the bus station and the Centro. I ate a few times at Centro Castellano, which was about a 10-15 minute walk from the hotel.”

8.5Verified guest

“A reasonably large and beautiful room with a balcony.”

8.5Verified guest

“The charming retro vibe of Gillow. The beautiful atrium and cozy seating areas created a lovely space to relax and enjoy the ambiance.”

8.5Verified guest

“The location was unbeatable, just minutes from the Zocalo. My room was clean with a great view from the balcony. The friendly and accommodating staff really exceeded my expectations.”

04 — Location

Getting around Mexico City

The property sits in Mexico City.

Zócalo: Mexico City's main square, a short walk from the hotel, is surrounded by historic buildings and lively activity.

Francisco I. Madero Avenue: A pedestrian street lined with shops, restaurants, and classic architecture, about 5 minutes' walk away.

Centro Castellano: A well-regarded restaurant about 10-15 minutes on foot, praised by guests for its food.

Isabel La Catolica, Esquina 5 De Mayo #17, Mexico City, Federal District, Mexico

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-20:00
Check-out
By 12:00-13:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
81 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 20:00, and check-out is from 12:00 to 13:00.

Is breakfast included?

A buffet breakfast is available each morning, though the input does not specify whether it is included in the room rate.

Does the hotel offer airport transportation?

Yes, a paid airport shuttle is available.

Are pets allowed?

No, pets are not allowed at the hotel.

Is there Wi-Fi available?

Yes, free Wi-Fi is offered throughout the property.

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The bottom line

Hotel Gillow earns its 8.5 rating with a winning combination of location, character, and service. It's a strong choice for travelers who want to be in the heart of Mexico City's historic center without sacrificing comfort or personality.

8.5Best for: travelers who value central access and a distinctive, retro atmosphere.

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